How Will You Learn?
- Engaging workshops and role-playing scenarios.
- Interactive activities and real-life case studies.
- Online learning modules and tutor-led sessions.
Career Progression Opportunities
- Progress to Level 3 qualifications in advice and guidance.
- Move into specialised advisory roles in education, employment, or healthcare.
Employment Opportunities
- Careers in advisory services for educational institutions, employment agencies, or community organisations.
- Roles such as career advisor, guidance officer, or support worker.
Course Content
Understanding the core principles and scope of Information, Advice, or Guidance services. Covers historical context and current relevance of IAG in various sectors.
Techniques for active listening, questioning, and building rapport with clients. Focuses on verbal and non-verbal communication for successful advisory interactions.
Learning about data protection, professional boundaries, and ethical decision-making in advisory roles. Explores legal and moral obligations in client relationships.
Methods for assessing client needs, setting goals, and developing action plans. Includes practical exercises on client profiling and resource mapping.
Identifying and utilizing appropriate resources and referral networks for client support. Covers understanding local and national support services.

Course Description
This program trains individuals to provide high-quality advice and guidance services. It covers essential topics such as effective communication, confidentiality, and ethical practices in advisory roles.
Entry Requirements
- Basic qualifications or experience in advisory roles.
- Good written and verbal communication skills.